This Privacy Policy sets forth the privacy practices and policies of Erth Inc., and all of its affiliates (“ErthCOVERINGS,” “us,” or “we”) in connection with our Website http://www.erthcoverings.com (the “Website”). This Privacy Policy describes the information about you that we collect through the Website, and how that information is used, maintained and, in some cases, shared.
In order to fully understand your rights we encourage you to review this Privacy Policy. By using or accessing the Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use or access the Website.
We may, from time to time, revise or update this Privacy Policy. This may include making changes to the way we collect, maintain and store information. If we make changes to this Privacy Policy, we will post notice of the modifications to the Privacy Policy on this page. Please check the “Last Modified” legend at the top of this page to see when this Privacy Policy was last revised. Changes will become effective no sooner than fourteen days after they are posted. Nevertheless, if the changes are required by law, then they will be effective immediately. If you disagree with any of the terms of this Privacy Policy in its current form, or in the future, in any of its modified forms, your sole remedy is to discontinue your use of the Website.
Erth Inc. gathers and retains personal information about you when you voluntarily submit it to us. For example, if you choose to complete and submit one of the forms located on our “Request a Brochure” page or “Contact Us” page, we will retain the data you submit to respond to your inquiry and/or request. After we have responded to your inquiry and/or request, the information you submitted may be retained for our records.
Like many other websites, we collect information about users’ utilization and navigation of the Website. This information helps us to design the Website to better suit our users’ needs. For example, the Website will track the URL that you visited before you came to the Website, the URL to which you next go and your Internet Protocol (IP) address. We use your IP address to help diagnose problems with our server and to administer the Website. Your IP address also is used to help identify you and to gather broad demographic information.
Like most websites, we employ cookies on certain pages of the Website. Cookies make using the Website easier by, among other things, saving your preferences for you. We may also use cookies to deliver content tailored to your interests. Our cookies may enable us to relate your use of the Website to personally identifying information that you previously submitted. If your browser is set to reject cookies, or if your browser notifies you that you are about to receive a cookie and you reject it, then your use of the Website may not be as efficient or as enjoyable as it would be if the cookie were enabled. The information that we collect with cookies allows us to improve our marketing and promotional efforts, to statistically analyze usage of the Website, and to improve and customize our content and other offerings. However, we only disclose information collected with cookies to third parties on an aggregated basis without the use of any information that personally identifies you.
The Website includes the ability for you and other users to link to social networking websites. As a result, we receive information about you when you choose to post or otherwise share information about our Website on these social networking websites. We may use such information about you in a variety of ways, including to administer the Website and enhance your experience with the Website, and to communicate with you about the Website and new offerings associated with the Website. We may keep all of this information indefinitely.
The Website includes the ability for you and other users to post comments, photographs and other content on the Website. As a result, we will also receive information about you: (i) when you choose to post or otherwise share it on the Website, or (ii) when other users post or otherwise share information about you on the Website. We may use such information about you in a variety of ways, including to administer the Website and enhance your experience with the Website, and to communicate with you about the Website and new offerings associated with the Website. We may keep all of this information indefinitely. And such information that you or others post to the Website will be readily accessible by any other users of the Website.
Before you can utilize some portions of the Website, we will require that you register and provide us with your first name, last name and email address, and generate a password. Although optional, you may also submit other information about yourself, such as your contact information and personal details. This registration information will be used for identification purposes, to communicate with you regarding your account with us, and to facilitate the functioning of the Website. We may keep all of this information indefinitely.
If you participate in an Erth Inc. promotion on the Website, such as a sweepstakes or contest, we will collect certain information about you. For example, you may be asked to provide your name, email address, and mailing address. We will store this information in our database and will use it to communicate with you about the promotion. We may also use this information to promote the Website or our products to you in the future, unless you inform us that you opt out from receiving such communications.
We will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you through the Website, except in any of the following situations:
We may offer community features and public interactive forums through the Website, like discussion boards, product reviews, chat rooms, forums, wikis, social networking platforms and blogs. When you participate in such offerings, your username and other personal information you choose to provide or communicate in these public spaces may be seen by others, and you should exercise caution when disclosing such information and realize that information you post could remain viewable in cached or archived webpages or copied and stored by other users even after you remove it. We cannot control the actions of other users of the Website, and we are not responsible for the results of your postings. Furthermore, when you participate in these interactive features, you may be agreeing to terms of use that, among other things, allow us to use your name and other information in our marketing and advertising.
We may share aggregated or anonymous information that cannot identify you with third parties. For example, we may disclose the number of visitors to the Website, the number of people who have downloaded a particular document or the number of people from a certain state who purchased a product from the Website.
If you access the Website from outside of Canada, information that we collect about you will be transferred to servers inside Canada and maintained indefinitely, which may involve the transfer of information out of countries located in the European Economic Area. By allowing Erth Inc. to collect information about you, you consent to such transfer and processing of your data.
If you no longer want to receive marketing-related emails from Erth Inc. on a going-forward basis, you may opt out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email newsletter you receive, or, if you created an online account when you registered to receive our emails, you may log in to your account and make changes to your communication preferences. If you are having difficulty unsubscribing from our marketing communications using the above methods, please contact us directly at the email or phone number listed below under Contact.
Please allow ample time for us to process your request. However, please note that even if you opt out from receiving marketing communications, we may need to send you service-related communications and may need to keep information we have collected about you for record-keeping, research and other purposes.
To help protect the privacy of data you transmit through the Website, where personally identifiable information is requested, we use technology designed to encrypt the information that you input before it is sent to us. In addition, we take steps to protect the user data we collect against unauthorized access. However, you should keep in mind that the Website is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.
Please also be aware that despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or encryption method can be guaranteed to be 100% secure.
Erth Inc. does not endorse and is not responsible for the information practices or privacy policies of websites operated by others that may be linked to our Website, including the websites of our dealers and distributors. If you decide to access a third party’s website that may be linked to this Website, you should consult that website’s privacy policy. This Privacy Policy governs only information that we collect through the Website, and not websites, services or applications that do not link to this Privacy Policy or that are maintained or controlled by other companies or organizations, including third party websites linked to from the Website. The inclusion of a link or reference on the Website does not imply endorsement of the linked site by use.
If you are under the age of 18, please do not use or access the Website in any way. We will not knowingly collect or use any personal information from any child under the age of 18. It is not our intention to collect personal information from anyone under 18 years of age. If we become aware that we have collected any personal information from children under the age of 18, we will promptly delete such information from our databases.
By choosing to visit our Website or provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Province of Ontario. You also agree to abide by any limitation on damages contained in our Terms of Use, available at www.erthcoverings.com/terms-and-conditions or other agreement that we have with you.
If you have questions about how we use the personal information you may provide us on this Website or about this Privacy Policy, or for technical questions about the operation of the Website, please contact us at customerservice@erthcoverings.com or by phone at 866 657 6606.
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